If your order arrives damaged or misprinted
If an item arrives damaged or misprinted, we'll send a replacement or issue a refund.
Email store@kyivindependent.com and include:
We'll review it and get back to you promptly with the best solution.
A note on color: slight differences between the digital image and the final printed product can happen. Minor variations like these aren't considered defects or misprints.
If you're in the United States, Canada, Australia, or other countries outside the EU, EEA, and UK
Most of our products are printed on demand or produced in limited runs, so we don't hold spare stock. As a result, we can't offer returns or exchanges if you ordered the wrong size or color. Please check the size guide on each product page before placing your order.
If you're in the EU, EEA, or the UK
You have the right to cancel your order within 14 days of delivery, subject to applicable exceptions. This right does not apply to "The Power Within" magazine. Full details — including how to cancel and who covers return shipping — are in our Return & Refund Policy.
Canceling a magazine order
You can cancel your magazine order any time before it ships. Once it's on its way, cancellations and refunds are not possible due to the logistics of international shipping from Ukraine.
