"The Power Within" is produced entirely in Ukraine and shipped directly from Ukraine using our international shipping carrier Nova Poshta, Ukraine’s largest private courier company.

Shipping costs vary by destination. Click here for the full list.

Several factors affect shipping costs from Ukraine:

• Logistical disruptions from Russia's full-scale invasion (disrupted trade routes, port closures)
• Global supply chain issues and rising fuel prices
• Geographic distance to international destinations

No, Nova Poshta cannot deliver to P.O. Boxes outside Ukraine. Please provide a physical street address for delivery.

Customers within Ukraine have the option of using the address of Nova Poshta parcel lockers and delivery stations.

Please ensure your shipping address includes:

• Complete physical street address (no PO Boxes)
• Phone number that matches the country being shipped to
• All required postal/zip codes and regional information

If you notice any address errors when we or Nova Poshta notify you about shipping, contact us immediately so we can make corrections before dispatch.

• US
  We ship all US orders on a Delivered Duty Paid (DDP) basis, meaning VAT and extra import fees should not apply. Standard US sales tax (if applicable) may still be charged at checkout.
• UK, Ireland, Canada
  Printed magazines are zero-rated (0% VAT) under local VAT and tax regulations. In Canada, GST/HST may apply if sales exceed local thresholds.
• EU
  VAT rates for printed magazines vary by country. Some EU nations apply reduced VAT rates (e.g., France 2.1%, Germany 7%), while others offer full exemptions. Please check your local VAT rules for details: (List of countries here)

We do not have influence over the third-party carriers Nova Post (Ukrainian international carrier we use to deliver your magazines to you) selects for international shipments. As such, we are unable to directly control how parcels are handled or any additional fees imposed by those carriers.

Customs duties or local delivery charges may be applied by carriers in the destination country. Unfortunately, these fees are beyond our control and can vary depending on local regulations and carrier policies.

If you notice any mistakes with Nova Poshta's declaration of the product value that might affect your VAT charge, please contact us immediately so we can address it with the carrier.

Yes, you can cancel your order before it has been shipped. Once shipped, cancellations and refunds are not possible due to international shipping logistics.

Yes, you'll receive a Nova Poshta tracking number once your order ships.

Contact us immediately with photos of any damage. We'll work to resolve the issue promptly.

Nova Poshta delivers to most countries worldwide (except Russia, Belarus, North Korea). Contact us to confirm availability and get shipping costs for your specific location.

For questions about orders, shipping, or delivery issues, contact our customer service team at: support@kyivindependent.com